Shipping policy
MikoPop Shipping Policy
Last Updated: September 20, 2026
Thank you for shopping with MikoPop! 💕
We’re committed to carefully preparing and shipping your order so you can enjoy your MikoPop products as soon as possible.
Please review the following Shipping Policy for information regarding order processing, shipping rates, estimated delivery times, tracking, customs, delayed or lost packages, and other shipping-related matters.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Business days are Monday through Friday, excluding public holidays.
During holidays, promotional events, new product launches, or periods of unusually high order volume, processing may take slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that order processing time is separate from shipping/transit time.
2. Shipping Destinations
MikoPop currently ships to eligible destinations displayed at checkout.
Our primary shipping destination is the United States.
Orders may be fulfilled and shipped internationally, including from our fulfillment facilities or logistics partners located in China.
Available shipping methods, rates, and delivery options will be displayed at checkout based on your order and shipping destination.
3. U.S. Shipping Rates
For eligible orders shipped to the United States, our current standard shipping rates are:
Standard Shipping
Orders from $0 to $124.99 USD:
$5.99–$7.99 USD
The exact shipping charge applicable to your order will be displayed at checkout before payment.
Free Shipping
Orders of $125 USD or more:
FREE Standard Shipping
The free-shipping threshold is generally calculated based on the eligible merchandise subtotal after applicable discounts and before taxes, unless otherwise stated at checkout or as part of a specific promotion.
From time to time, MikoPop may offer special shipping promotions. Such promotions may be subject to separate terms, minimum purchase requirements, geographic restrictions, product exclusions, or expiration dates.
4. Estimated Delivery Time
For standard orders shipped to the United States, the estimated shipping/transit time is:
7–15 Business Days
This estimated delivery timeframe begins after your order has been processed and shipped.
For example, if an order requires 1–3 business days for processing, the total time between placing your order and receiving it may be longer than 7–15 business days.
All delivery times are estimates only and are not guaranteed delivery dates.
Actual delivery times may vary due to factors outside our reasonable control, including:
- Carrier delays
- Customs processing
- Weather conditions
- Public holidays
- Peak shipping periods
- Transportation disruptions
- Local delivery conditions
- Incorrect or incomplete addresses
- Other unforeseen logistical circumstances
Remote locations may require additional delivery time.
5. Order Tracking
When tracking information is available, you will receive a shipping confirmation email containing your tracking number or tracking link after your order has shipped.
Please allow some time for the carrier’s tracking system to update after your package has been dispatched.
In some cases, tracking information may take approximately 24–72 hours to display its first update.
If your tracking information has not updated for an extended period, please contact us at:
Please include your order number so we can assist you more efficiently.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully verify your:
- Full name
- Street address
- Apartment, suite, or unit number
- City
- State
- ZIP/postal code
- Country
- Contact information
If you notice an error in your shipping information after placing an order, please contact us at ze2115393121@gmail.com as soon as possible.
We will make reasonable efforts to update your shipping information if the order has not yet entered fulfillment.
However, once an order has been processed or shipped, we may not be able to change the delivery address.
If an order is returned to us or cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the customer requests reshipment.
7. Shipping Delays
While we work with our logistics partners to provide reliable delivery, international shipments may occasionally experience delays outside MikoPop’s reasonable control.
Delays may occur because of customs processing, carrier disruptions, severe weather, holidays, peak shipping seasons, transportation disruptions, local delivery issues, or other unforeseen circumstances.
If your order appears to be significantly delayed, please contact us at ze2115393121@gmail.com with your order number.
We will review the available tracking information and, where appropriate, work with the shipping carrier or logistics provider to investigate the shipment.
8. Lost Packages
If your tracking information indicates that your package may have been lost in transit, please contact us at:
Please provide your order number and any relevant tracking information.
We may need to investigate the shipment with the applicable carrier or logistics provider before determining the appropriate resolution.
If a package is confirmed as lost in transit, we will work with you to provide an appropriate resolution, which may include a replacement or refund, depending on the circumstances.
9. Packages Marked as Delivered
If your tracking information shows that your package has been delivered, but you cannot locate it, please first:
- Check your mailbox, porch, front door, garage, or other possible delivery locations;
- Check with household members who may have accepted the package;
- Check with neighbors, your building reception, front desk, mailroom, or property management where applicable; and
- Contact the local delivery carrier if appropriate.
If you still cannot locate your package after taking these steps, please contact us at ze2115393121@gmail.com.
We will review the available delivery and tracking information and assist you where reasonably possible.
10. Damaged, Defective, Incomplete, or Incorrect Orders
Please inspect your order as soon as possible after delivery.
If your order arrives damaged or defective, is missing an item, or contains an incorrect product, please contact us as soon as possible at:
Please provide:
- Your order number;
- A brief description of the issue; and
- Clear photos of the affected product and packaging, where applicable.
We will review the issue and work with you toward an appropriate resolution, which may include a replacement, reshipment, or refund depending on the circumstances.
Please also review our Return & Refund Policy for additional information.
11. Customs, Duties, and Import Taxes
Some international shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country or local authorities.
Where such charges are not collected or expressly included at checkout, they may be the responsibility of the recipient, subject to applicable law.
Customs policies vary by country and region.
Customs inspections or processing may also result in additional delivery time.
12. Order Changes and Cancellations
If you need to change or cancel your order, please contact us at ze2115393121@gmail.com as soon as possible.
We will make reasonable efforts to accommodate your request if the order has not yet entered processing or fulfillment.
However, once an order has been processed, fulfilled, or shipped, we may no longer be able to modify or cancel it.
If your order has already shipped, please review our Return & Refund Policy for available return options.
13. Returns and Return Shipping
Returns are governed by our Return & Refund Policy.
Eligible customers may request a return within 30 days after receiving their order, subject to the conditions and exclusions stated in our Return & Refund Policy.
For eligible returns resulting from a change of mind, ordering the wrong product, or another reason not caused by MikoPop, the customer is responsible for applicable return shipping costs unless otherwise stated.
If you receive a damaged, defective, incomplete, or incorrect product, please contact us before returning the item so we can review the issue and provide appropriate instructions.
Please do not return an item without contacting MikoPop first.
Unauthorized returns may not be accepted.
14. Contact Us
If you have any questions regarding shipping, tracking, delivery, or your order, please contact us:
MikoPop Customer Support
Trading Name: MikoPop
Legal Business Name: Shanghai Meidan Industrial Co., Ltd.
Business Address: Room 1399, Building 3, No. 19 Shiping South Road, Tinglin Town, Jinshan District, Shanghai, China
Email: ze2115393121@gmail.com
Phone: +86 136 3599 9932